The Bush Exchange Online Store is both a drop-shipping marketplace and direct e-commerce business, which means it markets and sells items direct on behalf of the ‘artists/makers’ (Sellers), as well as reselling items like a normal retail business. Bush Exchange confirms the sale via our Online Store and then sends to each artist/maker an individual customer purchase order specifying the products, quantities and any other information (eg colour, sizes) along with your personal shipping information. The artist/maker then creates and/or packs the products and arranges for shipping via their own shipping carriers.

Bush Exchange confirms the sale via our Online Store and then sends to each artist/maker an individual customer purchase order specifying the products, quantities and any other information (eg colour, sizes) along with your personal shipping information. The artist/maker then creates and/or packs the products and arranges for shipping via their own shipping carriers.

For more information please view our Shipping Policy.

Whilst all effort is made to ensure that Goods purchased from our Website will be processed by the Seller within 2 – 7 business days of receiving your order, we or the Seller cannot guarantee processing times.

Where possible the processing times for ‘pre-order’ or ‘made to order’ items are available in the Shipping drop-down tab in the subjec item description.

If you have any questions regarding the delivery of an item please contact hello@bushexchange.com.au .

There are multiple different Sellers on our website so Products from the one Customer Order may be dispatched in more than one delivery.

All Sellers on our Online Store are required to adhere to the Australian Consumer Law.

The Seller may also offer Customers additional rights of return or replacement provided that such rights are more favourable to the Customer, and these will be stated in their item description where they exist.

The Seller cannot refuse any returns, repairs or replacement if they are required to return, repair or replace the Goods under the Australian Consumer Law.

For more infomation refer to our Returns, Refunds and Disputes Policy.

First, check the Seller's Mini Return Policy in the subject item decsription before emailing us at hello@bushexchange.com.au with details of your order and request.

If you create or make a quality item that connects people to the Australian bush lifestyle we would love to hear from you!

Please note that we only sell products that have been professionaly styled and photographed.

If this is something holding you back we may be able to assist you in this area for a fee. If you would like further information regarding our services available here please make a note in the Seller Submission form below.

If you are interested in becoming a Bush Exchange Seller please fill out the below form.

If we think you could fit in with our unique brand aesthetic we will send you a Proposal to join our Online Store detailing all fees and any updated terms and conditions.

For any further information please view our Seller Terms.

We're always looking at people who can contribute content across our Online Platforms.

If you think you have something to contribute to our Journal or social pages that aligns with our Vision, Mission and Values please send us an email at hello@bushexchange.com.au with how you would like to contrbute.

Ongoing contributors we decide to regualrly share work from will feature in our Contributors section.

We are open to featuring brands and businesses that allign with our vision, mission and values across our online platfroms.

If you're interested in supporting us contact our Founder Bridget Coulton at bridget@bushexchange.com.au .