Seller Terms
By signing the Seller Agreement Form to become a Seller on our Online Store you agree to be bound by these Seller’s Terms and Conditions (Seller Terms).
About the Online Store
The Online Store is a curated online platform by Bush Exchange whereby we sell and market your Products on your behalf. Be entering into an Agreement with Bush Exchange you will contract with the buyers directly in relation to the sale of goods. In other words, we act as agent between you and the buyer.
We facilitate the Customer transaction, and hold their monies on your behalf until we account for our Commission and your Payout in accordance with these Terms.
The Products are shipped by you directly to the Customer and do not come into the ownership or possession of Bush Exchange at any time.
Bush Exchange doesn’t see itself like any other online store/marketplace. Our vision, mission and values make our brand unique in the way we want to share the story and Products of our Sellers. You acknowledge that we only agree to list Sellers and particular Products that align with our brand and individual aesthetic. We reserve our right to:
a. approve or reject any information or Products submitted to us for the purpose of uploading to our Online Store; and
b. determining the manner in which the Seller’s information or Products are curated and presented on our Online Store.
Bush Exchange may amend the Seller Terms and Conditions and the applicable Commission Rates and Fees from time to time and will notify the Seller of any such amendments. The Seller may terminate this Agreement at anytime if it no longer wishes to remain a Seller on our Online Store.
- Definitions
“ABN” means Australian business number.
“Agreement” means the agreement between Bush Exchange and a Seller in relation to us selling the Seller’s goods on their behalf via our Online Store incorporating these Terms and the Privacy Policy, as amended from time to time.
“Australian Consumer Law” means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
“Bush Exchange, we, us, our” and similar terms refers to The Australian Bush Exchange Pty Ltd ACN 626 190 627.
“Claim” means any claim, action, liability, proceeding or demand of any nature however it arises.
“Commission” means the percentage of the Seller’s Net Proceeds, including GST, specified in the Schedule of the Seller Agreement Form.
“Confidential information” means information that is by its nature confidential but does not include information in the public domain other than as a result of disclosure by a party in breach of its obligations of confidentiality under these terms and conditions and includes our documentation, pricing, marketing strategies, information and related documents to the Online Store.
“Consequential Loss” means indirect or consequential loss not arising as a natural consequence of a breach or other event giving rise to liability of a party, any loss of profits, loss of revenue, loss of any contract value, loss of anticipated profit or damages for lost opportunity or loss of data.
“Customer(s)” means a person that purchases a good or Product from the Seller via our Online Store.
“Customer Shipping Costs” means any shipping costs that have been charged to and received from a Customer in relation to the purchase of a Product from the Online Store, in addition to the Product’s purchase price.
“Customer Terms” means the standard terms and conditions that apply to the offer, sale and supply of Products to Customers on the Online Store.
“Fee” means a fee which the Seller has agreed to pay to Bush Exchange.
“Fulfilled” means when the Seller has shipped Goods to a Customer and notified Bush Exchange, in the agreed manner, of same, together with the Seller Shipping Costs and tracking number and details if available.
“Goods/Products” means any goods or Products of the Seller’s for sale via our Online Store.
“Gross Proceeds” means the total monies received by the Merchant from the Customer to purchase a Product from the Online Store together with any Customer Shipping Costs charged in addition to the Product purchase price (if any).
“GST” means any form of goods and services tax payable under the GST Legislation.
“GST Legislation” means the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright, trade marks (registered or unregistered), designs, patents, circuit layouts, business and domain names, inventions and other results of intellectual activity.
“Net Proceeds” means the Gross Proceeds less any Customer Shipping Costs, if charged, otherwise less the Seller Shipping Costs.
“Non-Excludable Provision” means a guarantee, term, condition, warranty, right or remedy implied or imposed by any Australian statute (for example, the Australian Consumer Law) or regulation which cannot lawfully be excluded or limited under the terms of that statute or regulation.
“Online Store” means the online trading Website operated by Bush Exchange whereby we sell Products on behalf of the Seller and Products are purchased by Customers.
“Online Platform” means the Online Store together with other online mediums used by Bush Exchange, including but not limited to Facebook, Instagram, Pinterest and LinkedIn, to channel Customers to our Online Store
“Order” means an order placed by a Customer to purchase a Product from the Seller via our Online Store.
“Payout” means the Gross Proceeds, minus the Sellers Fees.
“Privacy Law” means:
a. the Privacy Act 1988 (Cth); and
b. any other law that governs the use, disclosure or management of data or information relating to persons which applies in to Bush Exchange.
“Privacy Policy” means the Privacy Policy of Bush Exchange as updated by us from time to time.
“Returns, Refunds and Disputes Policy” means the Returns, Refunds and Disputes Policy of Bush Exchange, which is available here.
“Seller, you, your” and similar terms refers to you the person contracting with us pursuant to the terms of this agreement.
“Seller’s Brand and Product Information” means the information and images requested by Bush Exchange to share the Seller’s profile, story and Products via our Online Platforms and other marketing channels.
“Seller’s Fees” means Commission and any other Fees agreed to be paid by the Seller to Bush Exchange, each expressed as GST inclusive unless otherwise advised.
“Seller Shipping Costs” means any costs or charges that the Seller pays to fulfill an Order.
“Seller’s Website” means a website published by or on behalf of the Seller and includes any website through which the Seller offers Products for sale, other than the Bush Exchange Online Store.
“Seller’s Terms and Conditions” means the standard terms and conditions that apply to the offer, sale and supply of Products to Customers on the Online Store, as set out herein.
“Standard Customer Terms” means the standard terms and conditions that apply to the offer, sale and supply of Products to Customers on the Online Store, which are available here.
“Term” takes its meaning from clause 16 a.
"Website" means the website located at www.bushexchange.com.au, its subdomains and any future URLs that Bush Exchange may register and link to this Website.
1. Agency Relationship
a. The Seller appoints Bush Exchange as the Seller’s agent to:
i. upload and curate the Seller’s Brand and Product Information to the Online Store and Online Platform;
ii. offer and sell Products that the Seller and Bush Exchange agree can be shared via the Online Store;
iii. enter into agreements with Customers for the sale of such Products on the Standard Customer Terms and any other terms and conditions permitted or contemplated under this Agreement; and
iv. do all things necessary or desirable in relation to the promotion, sale and supply of the Seller’s Products on the Online Store and Online Platform, including promotion through print catalogues, print advertisements, Google AdWords and other print and electronic media channels.
b. The relationship between the Seller and Bush Exchange is one of principal and agent. Bush Exchange acts solely as the agent of the Seller.
c. When a Customer purchase a Product from the Online Store, the contract for sale is formed between the Customer and Seller.
d. The Seller is solely responsible for shipping the Products to the Customer directly.
e. When a Customer makes a purchase on the Online Store, Bush Exchange in its capacity as the Seller’s agent will generate an invoice for that transaction. The Seller will not render any separate or additional invoice in respect of such sale.
f. Bush Exchange also provides various marketing and advertising services to promote the sale of the Seller’s Products.
3. Seller’s Fees and Payout
i. the Commission on each Order; and
ii. any other Fees agreed to be paid from time to time.
ii. invoice the Seller for the difference, payable within 14 days of the invoice date.
ii. tracking number and details (if available).
ii. assist the Seller and its customer to track the progress of the shipment and or recover a lost package.
ii. the nature of all Sellers featured on the Online Store and Products for purchase using the Online Store (including Products that are similar to the Seller’s Products); and
iii. the manner in which the Online Store is curated and presented (including the arrangement of content, the categorisation of Products, the order in which Products and Sellers are presented, features, functionality, advertising, marketing, links, anything shared via our Online Platform, and the general ‘look and feel’ and aesthetic).
i. The Seller will ensure that the Seller’s Brand and Product Information:
i. is accurate, complete, up-to-date and not misleading or deceptive;
ii. does not contain any virus or other malicious code;
iii. complies with all applicable laws;
iv. is not defamatory, indecent, obscene, vulgar, pornographic, offensive or of doubtful propriety;
v. is not discriminatory to any group of persons including groups defined by reference to colour, race, sex, origin, nationality or ethnic or national origins; or
vi. is not offensive or denouncing of political or religious beliefs.
The Seller may instruct Bush Exchange of such acceptance by:
i. Fulfilling the Customer Order in accordance with clause 3.f.; orii. Notifying Bush Exchange that is has accepted the Customer Order and is preparing for Fulfilment in accordance with the shipping timeframe specified in the relevant Product description.
If the Seller instructs Bush Exchange to reject the offer Bush Exchange will notify the Customer of same and issue them with a refund.
If a Seller fails to comply with this clause within 14 days, Bush Exchange may cancel the Customer Order at the Customer’s request (withdraw the offer) and issue the Customer with a refund.
8. Customer Orders, payment and fulfilmentb. The Seller may accept or reject a Customer’s Offer, prior to withdrawal by the Customer, by giving notice to Bush Exchange in accordance with clause 7.f..
c. If a Customer places an Order:
i. Bush Exchange will collect payment for that Order on behalf of the Seller using the payment mechanisms made available by Bush Exchange, provided however that Bush Exchange may decline to collect or process any payment at its discretion (for example, in the case of fraudulent or suspicious Orders); and
ii. upon receipt of payment for the Order, Bush Exchange will notify the Seller of the Order by electronic message.
d. Upon notification of an Order, the Seller will instruct Bush Exchange to either accept or reject the Order in accordance with clause 7.f.
ii. if the Seller has already received their Payout, Bush Exchange will either;
1. offset the Payout amount against future invoices; or
2. send the Seller an invoice for the Payout amount to be paid within 14 days.
10. Warranty
ii. do not infringe any third party rights including Intellectual Property Rights;
iii. do not contain material which is abusive, defamatory, hateful, discriminatory, racist, sexist, offensive, misleading or deceptive or is otherwise unlawful in any manner; and
iv. comply with any legal requirements in relation to the sale of cosmetics, including mandatory standards for cosmetic ingredient labelling.
Bush Exchange makes no promises or representations about the sales outcomes of the Seller’s Products.
12. Seller’s Liability and Indemnityii. the requested Seller Brand and Product Information;
iii. any Product supplies by the Seller to a Customer;
iv. the fulfilment of any Order accepted by Bush Exchange on behalf of the Seller; and
v. any loss or tax relating to or arising out of the supply or sale of any Product by the Seller to a Customer.
ii. any Product supplied by the Seller to a Customer;
iii. any Order accepted by Bush Exchange on behalf of the Seller;
iv. the Seller Brand and Product Information;
v. any breach of the Seller of this Agreement; and
vi. any cost, expense, loss, Claim, action or proceedings incurred by or made against Bush Exchange relating to or arising out of any tax that relates to or arises out of the supply of sale of any Product by the Seller from to a Customer.
ii. not use the Confidential Information except for the purposes of the Agreement; and
iii. not disclose the Confidential Information except:
- to its personnel, contractors and suppliers on a need to know basis for the purpose of performing its obligations under this Agreement;
- with the Discloser’s consent;
- to the extent required by law or a rule of any stock exchange; or
- to its professional advisors.
i. Bush Exchange may immediately remove the Seller’s Profile, Products and any other related information from the Online Store; and
ii. The Seller will continue to perform its obligations under this Agreement with respect to any Orders received before termination.
The right to participate in the Online Store must not be transferred, sold, assigned or sublet to any other person or company without our prior written consent. In the event that we consent to Your rights to particulate in the Online Store being transferred, sold, assigned, sublet or otherwise to any other party, You warrant that the party who is receiving these rights must agree to be bound by these Terms and You agree to assist us in procuring such an agreement if required.
18. Dispute resolutioni. in accordance with the Resolution Institute Mediation Rules;
ii. at a location agreed by the parties and in the absence of agreement in Brisbane; and
iii. using a mediator agreed by the parties and in the absence of agreement, by a mediator nominated by the Resolution Institute.
i. apply to the recovery of any debt; or
ii. prevent a party from instituting proceedings for the purposes of seeking urgent injunctive or similar interim relief from a court.
(Assignment) The parties may only assign, encumber, declare a trust over or otherwise create an interest in their rights under this document with the other party’s consent, which must not be unreasonably withheld.
(Counterparts) This Agreement may be agreed to in any number of counterparts including where they are exchanged by email containing this Agreement as an unalterable attachment. All counterparts together will be taken to constitute one instrument.
(Costs) Each party will bear its own costs in relation to the preparation, negotiation and execution of the Agreement and any variations.
(Entire Agreement) The Agreement sets out all the parties’ rights and obligations relating to the subject matter of the Agreement, and it supersedes all previous agreements or understandings between the parties in connection with the relevant subject matter.
(Force Majeure) If a party is affected by a Force Majeure Event, they must immediately notify the other party of the circumstances. The parties' obligations under this Agreement, other than an obligation to pay the Fees, are suspended for the duration of and to the extent that they are affected by the Force Majeure.
(Governing Law) The Agreement is governed by and is to be construed in accordance with the laws applicable in Queensland, Australia. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of Queensland, Australia.
(Notices) The parties agree all notices, disclosures and other communications that are provided in accordance with this clause, satisfy any legal requirement that such communications be in writing. Any communication under or in connection with this Agreement must be:
a. sent to the email address set out in the Seller Details section of the Seller Agreement Form; orb. either delivered or posted by prepaid post to the address set out in the Parties section of this Agreement.
(Variations) This Agreement may only be varied by written agreement signed by the parties.
(Waiver)
a. Clauses and rights in the Agreement can only be waived in writing signed by the waiving party.b. Failure or delay of a party in exercising a right under the Agreement does not waive the party’s rights.
c. A waiver will only waive the particular rights in the particular circumstances and will not waive any other rights, or the same rights in other circumstances.